Safety Center
Your safety is our top priority. Learn how Zoroo protects every transaction.
Verified Sellers
Look for Gold and Silver badges on seller profiles. Gold-verified sellers have completed BankID or passport verification. Silver-verified sellers have completed email and phone verification.
Smart Masking
Our chat system automatically masks phone numbers, email addresses, and off-platform links to keep your communication secure. All transactions completed within Zoroo are fully protected.
Report Suspicious Activity
If you encounter a suspicious listing, fraudulent seller, or scam attempt, use the "Report" button on any listing page. Our moderation team reviews all reports within 24 hours.
Safe Shipping
Always use tracked shipping methods. Zoroo provides integrated shipping labels with tracking numbers so both buyer and seller can monitor delivery progress in real-time.
Secure Payments
Never send money directly to a seller outside of Zoroo. Our payment system uses bank-level encryption and PCI DSS compliance to protect your financial information.
Frequently Asked Questions
What is seller verification?expand_more
Sellers can earn verification badges by completing identity checks. Silver requires email + phone verification. Gold requires government ID or BankID verification. Higher verification = higher trust.
Can I meet a seller in person?expand_more
Yes, for local pickup options. Always meet in a public, well-lit place. Zoroo recommends using our "Safe Meet Spots" feature which suggests verified public meeting locations near you.
See Something Suspicious?
Report any suspicious listings, sellers, or activity. Our moderation team reviews all reports within 24 hours.
Browse Verified Listings